Wallingford, CT: February 26, 2008—UNAPEN, Inc, a Connecticut based software-solutions company announced today the nationwide launch of its second generation suite of remote managed IT services, ITComplete™. UNAPEN President Joe Walker states: “We applied our 24 years of experience in the securities industry to this new service offering and it is becoming a must-have with many asset managers. ITComplete provides asset managers with the benefits of a 24/7 onsite technical solution to its IT requirements at a reasonable and predictable cost”. Network maintenance and security monitoring is proactive, limiting “break-fix” scenarios. Down time is virtually eliminated. Sensitive internal and client information is secured and reporting/compliance issues become far less intimidating. Asset managers meet their fiduciary and compliance responsibilities. When compared to the costs related to an in-house IT function, ITComplete quickly pays for itself time and again.
According to David Gemma, UNAPEN’s Chief Marketing Officer, “Clients urged us to create this offering and now we are seeing traction in a national market. As a result, ITComplete is uniquely designed with multi-level service options that allow firms of all sizes, from small startups to long-standing institutions, to realize its benefits. The bottom line is simply that ITComplete enables asset managers to focus on their primary objective of making money for their clients and themselves, and delegate their IT responsibilities to us.”
“ITComplete gives me complete confidence in the reliability and efficacy of our computer system.
ITComplete gives me peace of mind and I still celebrate the day that UNAPEN became our
network/system manager and consultant.“
—Gerald Long, President and CIO at Connecticut Investment Management
“We are extremely happy with our ITComplete service offering from UNAPEN.
The professionals at UNAPEN are very knowledgeable about what solutions will work for us
and they are always available when questions arise. They are truly one of our business partners
and we would not hesitate to recommend their services to other business owners.”
—Edward Long, CFA; Principal at Gillespie, Robinson and Grimm, Inc.
ITComplete product manager Ken Rode adds that “by proactively managing IT systems for our clients, we are able to maintain levels of service and uptime that were previously impossible without an onsite IT staff.”
UNAPEN has been widely recognized as a leader in providing solutions to asset managers since 1991. Its diverse menu of services, products and solutions has and continues to enable asset managers to grow and maximize the true potential of their company, especially in the areas of client relationship management and financial reporting via its ClientLogix™ and ClientRep™ software products. UNAPEN is comprised of seasoned professionals whose expertise in the securities industry uniquely positions them to advise clients on the value of technology in the areas of operational efficiency, security, trading, sales and compliance.