Tag: NPO

March 27, 2016 David Gemma

Business Continuity Solutions in Financial Services since 1995

UNAPEN, Inc. has been a premier solution provider in the Business Continuity and Disaster Recovery(BCDR) business for over 2 decades.  We initially provided these services for investment management firms with over $10 billion in assets under management(AUM), and then scaled our solution down by a magnitude to be able to provide the same services for firms with $1 billion AUM around the turn of the century.

The problem was that over 80% of RIA firms are below the $1 billion mark, but they have the same needs and have to adhere to the same SEC guidelines for BCDR as their larger counterparts.

A few years ago, UNAPEN partnered with Datto to create ITComplete DataSafe, and because of that partnership, we have been able to cost-effectively scale our solution down by another magnitude to firms with $100 million AUM.  Advances in technology have now enabled the majority of the RIA community to afford the same comprehensive local and remote data backup and data replication/restoration strategies from hardened, bi-coastal facilities that the big firms use(all data residing on US soil) – truly a dream-come-true that levels the playing field for most of the industry.

Download the Free eBook here – The 4 Business Continuity Planning Essentials

UNAPEN now offers Cyber Security solutions – Check out our ITComplete NetScan solution here.

Need Fixed-Cost IT Outsourcing? – Check out our ITComplete solution here.

Business Continuity for Non-Profit Organizations(NPO)

As our success grew in the investment management industry, partners at these firms asked us if we could help out in other industries.  Many of these partners sit on Boards for NPO and these organizations had limited budgets, but, like the smaller RIA community, have the same needs as larger organizations.  UNAPEN met the challenge and extended our BCDR solutions to the NPO community and offered reduced pricing to reflect our appreciation for the great services that these NPO are providing and in recognition of their budgetary limitations.

Business Continuity for Any Industry

With our success in the NPO arena, the UNAPEN BCDR solution is now industry-agnostic – we provide these long-tested solutions to any firm/company/organization with a minimum of 10 computers which can be any combination of workstations, servers, laptops, and tablets.

Find out more about our BCDR solutions by calling us at 203-269-6111.


David Gemma is a Managing Director and CMO at UNAPEN, Inc. (What’s a UNAPEN?)

Connect with David on Google+



August 17, 2012 David Gemma No comments exist

Press Release


UNAPEN, Inc Receives 2012 Best of Madison Award

Madison Award Program Honors the Achievement

MADISON, CT August 10, 2012 — UNAPEN, Inc has been selected for the 2012 Best of Madison Award in the Systems Integration Services category by the Madison Award Program.

Each year, the Madison Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Madison area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2012 Madison Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Madison Award Program and data provided by third parties.

About Madison Award Program

The Madison Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Madison area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Madison Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

SOURCE: Madison Award Program

Madison Award Program
Email: PublicRelations@awardprogram.org
URL: http://www.awardprogram.org


Posted by David Gemma – Connect with David on Google+

June 11, 2012 MaryAnne Rode No comments exist

I am here to tell you that in many ways they are not!  Of course there are some similarities in terms of the services they provide and the method they use to provide those services but that is where it ends.  Any IT provider can set up your network and provide antivirus software.  Any IT provider can give you anti-malware and run backups of your data.  (more…)

June 1, 2012 MaryAnne Rode No comments exist

Lately I have been writing more and more about IT service providers and choosing the right one. It occurred to me that some guidelines for what to ask any prospective IT provider may be helpful.  As your company’s dependency on technology grows, your need for IT support grows along with it.

Listed below are ten questions you should always ask any prospective IT provider before signing up with them: (more…)

May 24, 2012 MaryAnne Rode 1 comment

What are Managed IT Services?

In a nutshell, Managed IT Services is defined as an outside firm or service provider who handles your Information Technology needs including system monitoring, backups, security patches, anti-malware,  spam filtering as well as planning for upcoming hardware and software upgrades.  Some companies are even providing the option to rent hardware from them along with a managed network service.  It is an alternative to hiring an employee to handle your IT needs.  It is also a way to tap into several areas of expertise without having to hire a highly compensated employee especially if your IT needs are fairly limited in scope. (more…)

February 6, 2012 UPAdmin

Protect Your Critical Data

You CAN run your business every day knowing that your technology and IT infrastructure is secure, stable and up to date. UNAPEN offers multi-level, secure, remote IT services to protect your data, reduce or eliminate IT payroll expense and maintain your critical systems.

UNAPEN offers a range of IT solutions. From consulting and secure off-site data backups to virus protection and email filtering.

[button link=”http://unapen.com/it-services”] Read More: IT Services[/button]


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January 27, 2012 UPAdmin

Who is Minding Your Store?

The definition of Managed IT Services can vary greatly from provider to provider but in general, it is defined as an outside firm or servce provider who handles your IT needs including support, system monitoring, backups, patches and spam filtering. Some companies are even providing the option to rent hardware from them along with a managed network service. The main idea is that someone else is minding the store when it comes to IT infrastructure.

Are you settling for the same old same old?

One common approach to IT services and support has been the time and materials model. You have a computer problem and you call your provider . You then wait until they come and fix it. Then you get a bill. You don’t see them again until you have another problem. Then you call them, and wait for them to come and fix things. Then you get another bill. Maybe then you decide this has to stop so the next time you have a problem you spend an hour trying to fix it yourself because you don’t want to get another bill. Now you have spent an hour doing something that has nothing to do with what you are supposed to be accomplishing and chances are your computer is still not working exactly the way you want it to. When it comes right down to it, the time and materials approach means that your provider has no true responsibility for your network.

Is it time for a change?

It is very common for businesses to have what we like to call “current provider preference”. There is a sense of security around a known entity. But, could it be that you are just more comfortable with the devil you know? Do you find yourself saying things like “if only they ….” or “I just wish I was sure that they had….” When it comes to actually changing providers, you are skeptical. Perhaps they make promises to do better or to lower their costs. Ultimately though, it is a matter of trust and if you are spending time second guessing whether or not they are doing their job properly or fairly, you aren’t able to focus on your business and you aren’t getting a good return on your IT investment dollars. Your IT support is only a good value if you are getting the service you need in a timely manner allowing you to focus on doing your job. Don’t settle for anything less.

Why consider Managed IT Services?

There are lots of reasons to consider outsourcing your IT services. Some of the main considerations that drive businesses to consider a managed services provider are:
• limited IT staff or no IT staff at all
• frustration with current IT provider
• a need to update outdated technology
• outgrowing current IT resources
• a budget that doesn’t allow for year round full time coverage of IT needs
Perhaps the most compelling reason to consider outsourcing your IT is, the more time you spend trying to get your technology to work, the less time you have to focus on growing your business.

A good managed IT services provider will align your goals with theirs and help you move away from the trap of only addressing problems when it is too late. They will take a proactive versus reactive approach to your network. By doing this, it takes the distraction of computer issues out of your job and allows you to finally focus on what you were hired to do. Your days will no longer be filled with delays due to computer problems. With computers running smoothly and virus free, you can accomplish your work with greater efficiency.

What’s my first step?

If you are ready for a change and want to stop second guessing whether your infrastructure is secure and well cared for, the first step is to find a good managed services provider. How do you do this? It is important to know what your company’s IT needs are. It is also important to understand what is included in the managed services you are looking to purchase. You will want to evaluate what the true cost of your downtime is. You also need to know that all managed services providers are not created equally. It is important to get recent references and to research the type of services they provide in detail. Some managed services companies provide a fixed cost option which would allow you to contain your IT costs and still benefit from the expertise that you want and need. Doing this research will help ensure that you truly understand what you are purchasing and that it matches your needs. You have no doubt grown to rely on your technology. If it is not working and the person or company you hired is not responding, your business is going to be affected.

Why not just hire someone?

So you may be asking yourself, “why not just hire my own employee?” You may think that if someone works for your company directly that will give you better control over things and an accountability that may not exist when you outsource your IT services. That may be true on some levels however, what do you give up in order to achieve that accountability?

• Access to a resource pool with a broad range of expertise
• Coverage regardless of vacation schedules/sick days
• Freedom from the impact of staff turnover
• Freedom from the cost of benefits/fully burdened salaries

If any of these items are things you currently struggle with, it may be time to consider managed IT services. Managed IT service is no longer a “nice to have”. It affords you greater advantages and fewer drawbacks regarding your IT network. Quite simply, it is the right way to handle your IT needs.

UNAPEN, founded in 1991, has been providing IT support and services for a wide variety of companies throughout the country. In 2001, UNAPEN began to move toward a more managed service model of providing IT support. ITCOMPLETE, with automated processes and remotely managed support, was first released in 2006. UNAPEN’s technology experts specialize in streamlining operations and workflow across organizations to help your business grow, minimize overhead and provide you a strategic competitive edge over other firms. UNAPEN also offers client relationship management and automated client reporting software tailored for firms in the financial services industry. For more information, visit www.myitcomplete.com or call (203) 269-6111.

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