CRM Vendor Research Report

Nucleus Research just released their Technology Value Matrix Second Half 2014: CRM industry research report in which Infor CRM moves to a top spot in their Matrix Leaders quadrant with the acquisition of Saleslogix (now renamed Infor CRM) and because of its major investment in redesigning the user interface – referred to by Infor as UX or user experience – to increase adoption and usability.

Leaders Quadrant

The CRM Value Matrix rates 20 CRM vendors base upon Usability and Functionality.  Infor CRM took a top spot in the Leaders quadrant which contains those vendors that excel in both categories.  Also making it to the Leaders Quadrant are Microsoft Dynamics CRM, Oracle CX Cloud, Salesforce.com, and Veeva Systems.

Looking Forward

The Nucleus Research team went on to say that Infor CRM is expected to improve its rating even more as they work to include specialized vertical expertise.  ClientLogix is an example of this comprehensive, pre-built vertical solution approach for investment management.

View the Press Release HERE

Schedule a ClientLogix demo HERE

Posted by David Gemma – Connect with David on Google+