Article by Ken Rode, Director of IT Services at UNAPEN, Inc.
Technology is Changing the Game
One of the biggest factors is the belief that if there is a problem that can’t be solved remotely, your IT provider can be there to fix it quickly. However, with the advent of Managed IT Services, including remote access in recent years, this has become much less critical and providers using the proper tools can actually respond faster remotely than they could if required to be on site. (more…)